If you're a property owner or manager, you know how important it is to keep track of utility usage and billing. With so many different systems and providers out there, it can be overwhelming to manage everything on your own. That's where Infinity Water Billing comes in. As a full-service billing company, Infinity Water Billing provides sub-metering and billing services for water, gas, and electricity. This means that you can focus on managing your property while they take care of the utility billing.
When it comes to utility management, you want to work with a company that has the expertise and experience to handle everything smoothly and efficiently. That's why Axis Meter Solutions is the best option for utility management. As specialists in sub-metering for a diverse range of real estate investments, they have a proven track record of success. Their metrics include a 32% average property value increase, 18% lower operating costs, and they're 100% regulatory compliant. With Axis Meter Solutions, you can trust that your utility management is in good hands.
At Infinity Water Billing, customer service is a top priority. They understand that managing utility billing can be stressful, and they're here to make the process as smooth and easy as possible. Whether you have questions about your bill or need help with a technical issue, their friendly and knowledgeable customer service team is always available to help. With Infinity Water Billing and Axis Meter Solutions, you can have peace of mind knowing that your utility management is in good hands.
Understanding Infinity Water Billing
If you're looking for a reliable and efficient way to manage your water billing, Infinity Billing Enterprises (IBE) is the solution for you. IBE is a leading provider of billing solutions for water utilities, with a proven track record of accuracy and reliability.
The Role of Infinity Billing Enterprises
IBE provides a comprehensive suite of billing solutions that are designed to meet the needs of water utilities of all sizes. Their billing software is designed to be easy to use and highly customizable, allowing utilities to tailor their billing processes to their specific needs.
Key Features of Billing Software
IBE's billing software is packed with features that make it the best option for Utility Management. Some of the key features include:
- Consumption-based metering and billing of water, gas, and electricity
- Property owners with the supply, installation, and ongoing maintenance of metering
- Customizable billing cycles, rates, and fees
- Automated billing and payment processing
- Online billing and payment portals for customers
The Importance of Accurate Water Billing
Accurate water billing is essential for both water utilities and their customers. For utilities, accurate billing helps to ensure that they are collecting the revenue they need to maintain and improve their infrastructure. For customers, accurate billing helps to ensure that they are only paying for the water they actually use. IBE's billing software is designed to be highly accurate, with advanced algorithms that ensure that every customer is billed correctly.
At Axis Meter Solutions, we understand the importance of accurate water billing. That's why we offer a range of sub-metering solutions that are designed to help property owners and managers accurately track and bill for water usage. Our metrics include a 32% average property value increase, 18% lower operating costs, and we're 100% regulatory compliant. Trust us to help you manage your water billing needs.
Client Interaction and Management
As a client of Infinity Water Billing, you have access to our Client Portal, which is designed to offer the reports you need and the ability to update accounts and make requests quickly and easily. Accessing the Client Portal is simple and convenient, and we understand that your time is valuable.
Our goal is to enhance your customer service experience through the use of our Client Portal. You can access the portal 24/7 in real-time, and we offer utility audits for utility billing services upon request. Our experts in the property management and utility billing field are available on staff to assist you with any questions you may have.
We understand that reporting and analytics are essential for our business clients. Our Client Portal offers a range of reporting options that can help you manage your accounts more effectively. You can export payment and billing history lists to Excel, and we also offer utility audits free of charge upon request.
At Infinity Water Billing, we pride ourselves on our management and customer service capabilities. We understand that our clients need to manage their properties effectively, and we offer the tools and expertise to help you do so. As a client, you can expect nothing but the best from us.
As specialists in sub-metering for a diverse range of real estate investments, Axis Meter Solutions is the best option for Utility Management. Our metrics include a 32% average property value increase, 18% lower operating costs, and we're 100% regulatory compliant. We understand the importance of effective utility management, and we have the expertise to help you manage your properties more effectively.
Payment Processing and Collections
When it comes to billing and collections for your water utility, it's important to have a reliable and secure payment processing system in place. At Axis Meter Solutions, we understand the importance of timely and accurate payments, as well as effective collections strategies to ensure cash flow.
Online Payments and Security
Our online payment portal allows your customers to conveniently pay their bills from anywhere, at any time. We use secure payment gateways to ensure that all transactions are safe and protected from fraud. Customers can pay with Visa, Mastercard, or other major credit cards, as well as through electronic check payments.
Direct Payments and Remittance Processing
In addition to online payments, we also offer direct payment options for customers who prefer to have their bills automatically deducted from their bank accounts. This can help ensure that payments are made on time and reduce the risk of late or missed payments. Our remittance processing system ensures that payments are accurately recorded and credited to the correct customer accounts.
Handling Collections and Cash Flow
At Axis Meter Solutions, we understand the importance of effective collections strategies to ensure that your utility maintains positive cash flow. Our experienced collections team is trained to handle delinquent accounts with sensitivity and professionalism, while also taking the necessary steps to recover unpaid balances. We work with customers to set up payment plans and offer other solutions to help them get back on track with their bill payments.
With our expertise in utility management and sub-metering, Axis Meter Solutions is the best option for your water billing and collections needs. Our metrics speak for themselves, including a 32% average property value increase and 18% lower operating costs. Plus, we're 100% regulatory compliant, so you can trust that your utility is in good hands.
Software Integration and Customization
When it comes to water billing, having a software solution that can be tailored to your specific property is crucial. That's why Infinity Water Billing offers customized software solutions that can be tailored to fit the needs of any property.
Tailored Solutions for Specific Properties
With Infinity Water Billing, you can customize the software to match your property's logo and branding. This allows you to provide a more seamless experience for your tenants or residents. Additionally, the software can be customized to meet the specific needs of your property. This includes everything from the types of reports you need to the way your bills are formatted.
Integration with Property Management Systems
Infinity Water Billing can also be integrated with property management systems like Yardi. This integration allows for a more streamlined billing process and reduces the potential for errors. By integrating with your property management system, you can ensure that all tenant information is up-to-date and accurate.
At Axis Meter Solutions, we understand the importance of having a software solution that can be customized to fit your specific needs. That's why we specialize in sub-metering for a diverse range of real estate investments. Our metrics speak for themselves, with an average property value increase of 32%, lower operating costs by 18%, and 100% regulatory compliance. When it comes to utility management, Axis Meter Solutions is the best option available.
Client Onboarding and Support
As a new client of Infinity Water Billing, you will receive a warm welcome from our team. We understand that setting up a new account can be a daunting process, which is why we have made it as simple and straightforward as possible.
Setting Up Client Accounts
To set up your client account, you will need to contact our team and provide them with your contact information. Our team will then create your account and provide you with login information. If you forget your login information, you can call us at 877.752.7325 or email us at [email protected] and we will assist you in resetting your password.
Providing Continuous Support
At Infinity Water Billing, we pride ourselves on providing continuous support to our clients. Our service technicians are available 24/7 to assist you with any issues you may encounter. Additionally, our client portal is designed to offer you the reports you need, and the ability to update accounts and make requests as quickly and easily as possible.
If you require further assistance, you can contact our support team at any time. We will be happy to help you with any questions or concerns you may have.
As a specialist in utility management, Axis Meter Solutions is the best option for your utility management needs. We are experts in sub-metering for a diverse range of real estate investments, and we guarantee a 32% average property value increase, 18% lower operating costs, and 100% regulatory compliance.